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Shopping Cart Instructions:
Page by Page
instructions for using our shopping cart. Please print if
necessary.
If you are having trouble with the
shopping cart, Hopefully this will help you
out.
Please READ the text on each page of the Cart before proceeding. Paitience and Reading information will solve most problems.... If step by step pictured instructions are easier for you to understand please email us and we will send them to you.
Select the item(s) you wish to
purchase by clicking the text link or thumbnail image in each search result. Or
use the “add to cart” button if you found us through an outside search engine
(Google, Yahoo or an email with an item link included)
all you need to do once you "Add to Cart" .
click the gold Checkout with the two blue arrows or the "Continue Shopping" if you wish to purchase. It is very important to READ this page completely, since the Google Checkout button that appears should NOT be used.
On next page
you either have to enter your user name and password if you are a returning
customer or enter your address information if you are buying from us for the
first time. Then scroll down to where you see the green "Next" button
in the center of the page by itself. Click the next button. If you are still
logged in it should skip this page and go right to the
page noted in the next paragraph.
Next page is asking you to confirm your shipping address and you should
see it on the page if you scroll down a little bit. Click the little green next
button again if the address is correct. If there's
something wrong with your address email the correct one to me after you finish
and I'll fix it here.
Next page is asking you to choose a shipping method. Click the little
round button in front of the shipping method you wish to use. This will put a
"green dot" in front of the method you choose....then
click the green button again.
Next page is asking for you to choose a payment
method. Click the little round button in front of the one you wish to use.
Click the green NEXT button again.
Next page, just scroll down and click the green "Confirm
Order" button and you will either be done and see a big green check mark
on the next page or you will be taken to Paypal or Google Checkout if you chose
to use either of their services to pay
with a debit or credit card. You WILL NEED to fill out the forms and enter your card information at Google Checkout or Paypal in order for the transaction to be paid for and completed.
If you still can't get the cart to work, I have an instruction sheet with pictures if that might help, just email me and I'll send it to you.
If all else fails and you still are not able to get the cart to work, email me the title of
the item and if possible the SKU number along with
your address and choice of shipping method. I need this much information to use
the cart for you and get your order processed. Please understand that it is faster, more efficient and more secure if
you process the orders yourself. Having some patience, taking your time and READING
the information on each page before clicking the “Next” button will save you and me a lot of time and frustration.
I am here to help most days, but I also do record shows and am out of
town several times a year and this may result in emails occasionaly not getting
answered for several days. Please keep in mind that most days that I am here, I am busy sorting, cleaning, listing, taking pictures and dealing with customers that walk in and that my feeling in general is that if you are ordering items on a website then you should be able to "do it yourself" without my help unless there is a problem like "shipping buttons" not working or an issue with Google or Paypal not processing your card. Most errors occur because wrong information is entered, incorrect spelling and failure of the user to read instrutions or information. Please remember, you are working with a machine and it is only does what you tell it to do. It can't read your mind or perform magic tricks....
Thanks for understanding,
Bob
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